Laguna Riviera hotel vs. Inn at Laguna

[Kari]

Good morning all,
My family and I (Husband, Father and 9 year old) are visiting in February 28th for three nights. I'm so excited!!! I currently have 2 rooms reserved at the Inn at Laguna but I've been reading reviews that have been negative. Example: Noisy guests/rude staff/dirty. So I'm scared to to stay there. I found a hotel- Laguna Riviera that interests me but I'm worried that it might be a little run down. What is your opinion or other hotel suggestion?
Thanks so much,
Kari:)

[mrscokelady]

Hi Kari, I also am looking for a good place to stay @ Laguna. My mom and sisters stayed on the beach at a private residence that rented out. I will get some info and let you know.

[Kari]

Thank you so much! I look forward to hearing back from you.
Thanks,
Kari

[dshepherd@innatlagunabeac]

Dear Kari,
The Inn at Laguna Beach is in perfect condition with friendly staff to take care of your every request. In 2006 the hotel operated at 89% occupancy, over 20,000 occupied rooms. Over 95% of our guests responded via comment card they would return to the Inn at Laguna Beach on subsequent visits to the area and they had an exceptional experience. I am confident you would have a stay with us that would create warm and special memories of Laguna Beach. Please contact me personally to discuss your concerns; I would love to assist you in this important decision.
Thank you,
David Shepherd
Vice President and General Manager
Inn at Laguna Beach
949-497-9722

[Kari]

Dear David,
Thank you so much for taking the time to reply. I've been planning this vacation for a while now because of all of the great reviews. That's why I was surprised from the review that I read and decided to post this question. l look forward to my stay at The Inn at Laguna.
Thank so much,
Kari